Privacy Policy for Bay View Lodge
Effective Date: 09/10/2024
Bay View Lodge (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://bayviewcrosslake.com or use our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, mailing address, and any other information you provide when booking a cabin or inquiring about our services.
- Payment Information: Credit card or other payment details when you make a reservation or purchase services.
- Technical Data: Information about your device, including your IP address, browser type, operating system, and usage data, to improve our website and services.
- Cookies and Tracking Technologies: We may use cookies to enhance your experience on our website. You can choose to disable cookies in your browser settings, though this may affect website functionality.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Booking and Reservations: To process and manage your cabin bookings, inquiries, and payments.
- Communication: To respond to your requests, provide customer support, send you updates, and inform you about our services.
- Improving Our Services: To enhance our website, troubleshoot issues, and analyze trends to better serve you.
- Marketing and Promotions: With your consent, we may send promotional materials or offers that may be of interest to you. You can opt out at any time.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors, such as payment processors, who help us manage reservations and provide services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or court order).
- Business Transfers: If Bay View Lodge undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. Please take appropriate measures to safeguard your own personal information.
5. Your Rights and Choices
You have the right to:
- Access Your Information: Request a copy of the personal data we hold about you.
- Correct Your Information: Request that we update or correct any inaccuracies in your personal information.
- Delete Your Information: Request that we delete your personal information, subject to legal or contractual obligations.
- Opt Out: Choose not to receive promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us, and we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bay View Lodge
12038 Harbor Lane
Crosslake MN 56442
Phone: 218-543-4182